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Hermes has an 80 cm minimum narrow passage; if the customer needs a 60 cm narrow passage, we advise using the Athena2.0 chassis.

40.How to use the Restful API

Please kindly refer to the API development manual from the overseas help center(Topic 2.3) :https://wiki.slamtec.com/display/SD/Overseas+Help+Center

41.Robostudio cannot be connected

a).Please kindly connect to the base hotspot(Name as Slamware-xxxxxx,AP mode)or connect to local wifi(STA Mode), enter the robot IP address on the browser (The defualt IP address is 192.168.11.1.AP mode), and check whether the device SN information is fully displayed.
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b). Check whether the USB3.0 usb hub or the typec cable of the base itself is connected correctly. If necessary, replug and test.
c).If the above cannot solve the issue, please kindly contact Slamtec for support.

42.Base Hotspot (Wifi) cannot be connected

Please use a network cable to connect the PC and the base network port, enter the base default IP address 192.168.11.1 on the browser ,and check whether the network is in AP mode or STA mode.
If it is STA mode,open the Network management and set Disable Android Network Management,or please connect an external screen / use an Android emulator to turn on the hotspot mode in the Android system(the hotspot is not enabled by default when power on under STA Android managment mode).

43.There is no output from the power interface

Please check whether the battery is installed properly and the interface is plugged in tightly. And contact Slamtec for remote support at the same time.

44.The base cannot automatically enable the hotspot when powered on

Please use a network cable to connect the PC and the base network port, enter the base default IP address 192.168.11.1 on the browser ,and check whether the network is in AP mode or STA mode.

If it is STA mode,open the Network management and set Disable Android Network Management.

If the above cannot solve the issue, please kindly contact Slamtec for remote support.

45.The robostudio show " "magtape [x] triggered" error message


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a)Please check whether the application scenario is flat and there is no magnetic environment on the ground.
b)Please click Clear All and check if the message disappears.
c)If step b cannnot solve the issue, please kindly turn off the magnetic sensor in Robostudio. The specific operation is as follows:

  • Enter the robot ip in the robot window and connect the robot

  • Right-click the robot ip address and select robot details

  • Select the sensors page, find the MagneticTapeDetector, right-click on status, and you can choose to disable always.


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46.How to use the Precision Camera(QR Camera)

Please kindly refer to the QR camera documents from the overseas help center(Topic2.9)
https://wiki.slamtec.com/display/SD/Overseas+Help+Center

47.The base cannot be power on normally