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Please use a network cable to connect the PC and the base network port, enter the base default IP address 192.168.11.1 on the browser ,and check whether the network is in AP mode or STA mode.

If it is STA mode,open the Network management and set Disable Android Network Management.

If the above cannot solve the issue, please kindly contact Slamtec for remote support.

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Please kindly refer to the QR camera documents from the overseas help center(Topic2.9)
https://wiki.slamtec.com/display/SD/Overseas+Help+Center

47.The base cannot be power on normally

a) Please check whether the power on button connection is loose
b)Check whether the battery is installed properly and the interface is plugged in tightly.
c)If the above steps cannot solve the issue, please contact Slamtec for remote support.

48.The base cannot be charged normally

a) Wipe the base and charging station shrapnel
b)Replace one normal charging station and check whether the base can be charged normally.
c)Check whether the base battery charging cable is connected properly.
d)If the above cannot solve the issue, please kindly contact Slamtec for remote support.

49.The base with external display or the robot's screen stuck at the logo display

Please kindly contact Slamtec for remote support.

50.How to set the base/robot speed on robostudio

After connecting the platform in robostudio, select motion strategy in the debug menu. After entering Motion strategy, you can use different strategies or enter the required speed in customized (speed range 0.1~ 1.5m/s).
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Note: Before changing the paltform speed, you need to click Pause Mapping in SLAM Menu
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51.How to adjust the screen orientation when using the Slamtec Base/Robot

Please use the following ADB command:
adb shell content insert --uri content://settings/system --bind name:s:user_rotation --bind value:i:1
try to change bind value from 0 to 3

52.One wheel cannot move issue(Old version Base Apollo, Athena1.0)

a) Please check the driver's LED light status
b) Re-insert and unplug the drive cable, and exchange the drive cable if necessary to see if the problem has been transferred
c) Please kindly contact Slamtec for remote support.